One of the top government officers showed unhappiness to me on account that I did not accept her face book friend request in time.
Many other people also became upset with me on account that I did not respond to their face book updates and never clicked ‘Like’.
The same I experienced with SMS. Everyday, expects if a SMS is seen it should be responded.
Humanly it may not possible to do so. For example, when I was DMA president, I used to send 40000 SMS daily to doctors across the country and never expected each one to reply. If a message comes from a bulk mail service, one is not expected to reply. But what about SMS coming from phone nos.?
Today 200 SMS are allowed to be sent everyday. During this Diwali, I received 900 SMS of Diwali Greetings. It was practically impossible for me to respond to all of them.
In American language, it may be called as lack of etiquette if I do not respond.
That means unknowingly, we hurt the feelings of many people because they feel hurt when not responded and that that the other person is a rude person.
My solution to the above problem comes from the principles of Kshama in Jainism. I often send an email message through my blog or newsletter to 50000 which states as under: “Knowingly or unknowingly in my action, thought or speech in last one year if I have hurt your consciousness, please forgive me Happy festival”.
The day I say it my consciousness gets cleared and I expect that the consciousness of other who get hurt also gets cleared
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