Two hardest words for
a doctor to say: “I’m sorry.”
Most defense lawyers
counsels doctors not to apologize to patients. Their view is that if you
say you’re sorry for something, you are implicitly taking some degree of
responsibility for whatever has happened or in other words you are pleading
guilty. The complainant’s lawyers may use a doctor’s apology to the maximum
extent possible to show the doctor knew what they did was wrong. The usual
approach is deny and defend.
But
1. Apologizing
after a medical error is the humane thing to do.
2. Patients
often sue simply because it’s the only way to find out what went wrong.
3. Erecting a
wall of silence is “enough to make someone very angry. And it’s awfully easy
for an angry person to find a lawyer who will listen to them. At that point,
it’s too late for sorry.
4. Over 35
states in the USA
have passed laws prohibiting doctors’ apologies from being used against them in
court. {apology laws)
5. By promptly
disclosing medical errors and offering earnest apologies and fair compensation
one can hope to restore integrity to dealings with patients, make it easier to
learn from mistakes and dilute anger that often fuels lawsuits.
Apology the spiritual answer
1. The word
‘sorry’ is synonymous with apology.
2. To err is
human, to admit one’s error is superhuman.
3. Sorry should
be heart felt and not ego felt. You should not only say sorry but it should
look like that you are sorry.
4. Tremendous
courage is entailed to face the victim of our wrong doing and apologise.
5. It is
generally seen that those who are in harmony with their life and consequently
with themselves, find it easier to say ‘I’m sorry’. They are the positive,
conscientious ones who are at peace only after making amends for their
misdeeds.
6. The word
‘sorry’ in itself is imbued with so much potential and power. Within a fraction
of a second, grave mistakes are diluted, tepid and estranged relations are
brought alive, animosity and rancour are dissolved, misunderstandings resolved
and tense situations ease out resulting in harmony and rapprochement.
7. To forgive
and forget is a common spiritual saying
8. Remember we
all do mistakes and seek forgiveness form GOD every day.
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